If you want to go staight to the source, (tomato chilli or black?) here is the URL. Maybe you could have a word to "Tripadvisor" for me!
http://www.tripadvisor.com.au/Hotel_Review-g255073-d285812-Reviews-Reef_Lodge_Budget_Accommodation-Townsville_Queensland.html
It has always fascinated me as the the lengths people will go out of their way to put you down when they think they are so badly done by. Over the years I have been ridiculed abused and called many many thing. As can be seen by visiting sites like "Tripadvisor" Attached are 3 screen shots of some of the stuff that gets put up about our hostel and about us personally.
Funny how peoples perception of an incident changes and how descriptive they become when they are upset. I also like the threats of I'm going to put a bad review on such and such a site if you don't give me my money back. I had in the past thought to give back money but at the end of the day you just start feeding the "BEAST" and yes I have been threatened many time about bad reviews.
Sadly I think sites such as Tripadvisor do more harm than good in their ideology of giving people a voice. Sadly these days it quite often the case of give me back my money or else. I have never been visited by any of these review sites with the exception of "BUG Backpackers Ultimate Guide" and "Lonely Planet." at least their is no emotional content from these independent reviews which is a good idea. Don't get me wrong I think if people were not so emotional about what they say or take offense that I didn't smile at you the 22nd time I walked past you, but I did smile the 21 times before. "HONEST"
Mostly I am working these days from the time I fall out of bed till I fall back in. LOL
ON WITH THE STORY!!!! And that is not my typo in the next paragraph it does say "Hosel" and I presume it is supposed to be "Hostel" but I won't take marks off for bad grammar or spelling lucky for third review or I would have to fail him on the grounds of bad language!
The first of these headed "Grumpy management ruins hosel atmosphere" by Canadian_chic05.
Well what can I say, I vaguely remember this young lady but can not remember all the details. It seems that if you work in hospitality you have to walk around with a grin from ear to ear 24/7 or you are simply labeled GRUMPY MISERABLE UNHAPPY or a few other choice words I don't want to use.
Hold on could that be me I did have a "Grinch shirt on the other day for "Grinchmas" or was that supposed to be "Christmas"
Sadly when you have 50 to 70 people staying in a place its a bit unreasonable to think the guy who is unblocking a poo filled toilet or fixing a door cutting a tree or cleaning a room is actually going to smile every time he sees another person. I'm sorry my face muscles need a break thinking about this. Sadly no one ever comes up to you and says are you OK you look like you may be having a bad day? Want to talk about it?
I got it, "BOTOX" and I can have an everlasting smile.
LOL
Maybe I was just having a bad day. We do have them to you know!
The second screen grab headed "Terrible" by supachops.
Not sure why this guy decided to stay at a backpackers hostel, I thought to myself this guy should be staying at a motel or hotel not a backpacking hostel. Sadly when you are staying in a DORM with backpackers, the management don't go around and tell people to "make sure all their gear is packed away nice and tidy" or "I think your shoes smell a little you should put them outside to air a little." Personally I would like to think people would be a little more considerate and do that all by then selves! But sadly some don't!
Also the door has a lock and so do the windows so I would recommend if you want to secure your stuff so they don't get stolen, is, CLOSE THEM.
Latter he even went on and stated at the end of his post that Quote "maybe its OK if your 18 and backing but I couldn't see myself staying here." what did you expect the Hilton for $25.
Third screen grab headed "Nice hostel Weird owner" by Dave R
This is a guy I presume was kicked out of the hostel about 18 months or 2 years ago. Prior to this post on "Tripadvisor" he only posted on my "Guestbook" and most of it was rude and disgusting, making references to my wife and daughter as well as things he said he had done to many different woman while staying at the hostel many degrading toward handicapped girls as well as racial demeaning of "Blacks" as he stated in one message and where they should be in society. The reason he posted on "Tripadvisor" was because my "Guestbook has been closed down pending a new website. I was sent a very disgusting e-mail from this guy demanding me to put the "Guestbook back up and is as follows.
Quote " Oi you f--king sh-t, why is your guestbook not working, how the hell am i supposed to tell Dean that he looks like a homo when you have removed this facility from your website, i demand that you c--ts fix this straight away you ass f--kers."
And yes I do know it is the same guy its not that hard to find out where they come from and funny enough the return e-mails never work.
Happy Happy Joy Joy!!!
PS Please don't check my spelling I almost failed English.
